Frequently Asked Questions
Have questions about low voltage services, smart home integration, or security systems? Our experts at Arctek answer the most common questions to help you make informed decisions about your project.
General Questions
What is a low voltage system?
Low voltage systems operate using 50 volts or less and are used for technology such as networking, TV, smart home automation, security, and sound systems. At Arctek, we specialize in structured cabling and technology integration to support these systems across residential and commercial properties.
Do I need a low voltage contractor for new construction?
Yes. Pre-wiring during the framing stage ensures that your home or building is ready for future tech — including security, networking, and entertainment systems. Learn more about our new construction wiring services.
Are your technicians licensed and insured?
Absolutely. Arctek is fully licensed, bonded, and insured to perform low voltage work throughout Wisconsin. We follow all local codes and industry best practices.
Smart Home & Integration
What smart home systems can you install?
We install smart lighting, thermostats, climate control, security, cameras, shades, and entertainment systems — all integrated through your preferred platform. See our full smart home services.
Can I control everything from my phone?
Yes. Most systems we install are compatible with mobile apps, remote monitoring, and voice control (Alexa, Google, Apple HomeKit).
Is smart home wiring different from regular wiring?
Yes — smart systems require low voltage infrastructure such as Cat6, control wires, and sensor cables. We design these systems during pre-construction or retrofit them cleanly into existing homes.
Security & Access Control
What types of security systems do you install?
We install wired and wireless surveillance systems, video doorbells, alarms, motion detectors, and smart monitoring platforms. Visit our security services page for details.
Do your systems include remote access?
Yes — you can monitor your property remotely using mobile apps, receive alerts, and even control access to doors or gates from anywhere.
What is access control and who needs it?
Access control systems manage who enters your home or business using keypads, cards, fobs, or biometrics. Ideal for offices, apartments, and homes. Learn more on our access control page.
TV Mounting & Audio/Visual
Do you offer wire concealment with TV mounting?
Yes — we conceal power and HDMI cables either in-wall or using raceway systems for a clean, professional look. Check out our TV mounting services.
Can you install surround sound or a projector?
Absolutely. We offer complete home audio and theater setups, including in-wall speakers, soundbars, subwoofers, and projectors.
Commercial & Networking
What commercial services do you offer?
We handle low voltage infrastructure for offices, retail, warehouses, and multi-unit properties — including structured cabling, Wi-Fi, access control, and more. Learn about our commercial low voltage services.
Can you fix Wi-Fi dead zones in my building?
Yes. We install high-performance routers and access points to deliver reliable coverage across your entire space. See our networking and Wi-Fi solutions.
